VIP Program

VIP Program T&Cs

• The program was launched on 28 November 2020.
• Points can be earned for activities on the site, like referrals and purchases from this date above.
• Details of all activities which can be completed to earn points can be viewed in the VIP panel.
• Activities such as order & referrals from before 28 November 2020 do not qualify. Points are awarded automatically and can be tracked via your Rewards panel.
• Points can only be awarded when customers are logged in to their account when placing orders.
• VIP points are not awarded for orders placed as a guest.
• Points will not be awarded for orders paid via Gift Card.
• Shipping charges & TAX does not count towards the total value on which points are awarded.
• Points for referrals are awarded once the referred customer has created an account & placed their first order.
• Referrals are only valid for customers placing their first order with us.
• Points cannot be transferred between customer accounts.
• Points can only be used to earn discounts off purchases, not redeemed for a monetary reward.
• Anyone with a customer account at fuxjewellery.com is automatically enrolled. Customers must be logged into their account in order to earn points.
• Purchases / activities completed as a guest will not qualify.
• Once redeemed, rewards cannot be refunded for points.
• Please ensure to check the correct reward is selected before confirming your selection within the VIP panel.
• Customers may opt out at any time by contacting us using our normal contact details.