Service & Repair
Repair, don’t replace. ♡
I want my jewelry to stay with you for as long as possible – not to be something that gets replaced after a short time.
To me, sustainability also means moving away from a throwaway mindset and fast fashion. If a piece breaks, a chain needs adjusting or a clasp stops working, that doesn’t mean it has to end up in the bin.
You can always get in touch with me, even long after your purchase – even if you’ve had your jewelry for 1–2 years or longer.
My Repair & Care Service
For my jewelry, I offer:
- Repairs & small adjustments
- Chain length adjustments
- Repair & replacement of clasps, earring closures
- Replacement of individual parts
- Cleaning & polishing
- Help with smaller issues via email
My goal is to extend the life of your jewelry and give each piece as many more moments of being worn as possible.
How it works
Simply contact me via the contact form or email and tell me briefly what happened. It’s best to include a few photos.
I’ll have a look and let you know what can be done and whether there are any costs involved. Many smaller repairs and services are free of charge. Usually, you only cover the shipping costs.
If you’re placing a new order anyway, I can also add your repaired piece to your order whenever possible.
Good to know
Unfortunately, not every repair is possible. Heavily damaged pieces or certain types of damage may not be repairable. If a part needs to be replaced, the new material or component may not be exactly the same as the original one.
This service is only available for jewelry purchased from my shop. Unfortunately, I cannot repair jewelry from other brands, broken pendants or broken stone plugs.
Not sure if your piece can still be saved?
Just get in touch. I’m happy to take a look before you have to throw it away. ♡