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All orders are packed by myself and shipped from Germany with DHL Go Green

Order

You will get an e-mail to confirm your order there you can also find your order id. If you do not receive an e-mail - check your spam folder or contact me.
You will receive another e-mail including your tracking number when your order has been shipped. Please allow 48 hours for tracking to become active.

If you have a question regarding your order please contact me only via e-mail with your order id.

Processing & Delivery Time

It usually takes between 1 to 12 (in some cases a maximum of 30) business days for your order to be processed. You can find the individual processing times of every product in the product description and in your order confirmation e-mail.


If your order contains more than one product, the time depends on the item with the longest time. All items in your order will be shipped together.

The processing time starts after your payment, it's the time that I need to process your order.


Within Germany the DHL delivery time takes 1 to 3 business days once your package has been processed by the post office.

Delivery times for international orders can vary depending on your destination. For an approximate delivery time please add the time below to the time that is stated in the product description.

Europe: + 5 - 10 business days
Rest of the world: + 7 - 20 business days

Please note: The delivery time of each country is not a guaranteed time frame. Weather, customs or other factors may delay shipping - please understand I do not have control over shipping once it leaves my hands.

If you need your order on a specific date please contact me before placing your order.


Shipping Cost

Germany
3,50€ DHL Warenpost incl. Tracking Nr.
4,90€ DHL Paket incl. Tracking Nr.
Free shipping for orders with a subtotal of 80,00€ or more.

Europe
6,90€ DHL Warenpost International incl. Tracking Nr.
13,00€ - 13,50€ DHL Paket incl. Tracking Nr.
Free shipping for orders with a subtotal of 150,00€ or more.

Switzerland & Liechtenstein
7,00€ DHL Warenpost International incl. Tracking Nr.
18,00€ DHL Paket incl. Tracking Nr.
Free shipping for orders with a subtotal of 150,00€ or more.

USA, Canada & Australia
6,90€ DHL Warenpost International incl. Tracking Nr.
35,00€ DHL Paket incl. Tracking Nr.
Free shipping for orders with a subtotal of 200,00€ or more.

Albania, Belarus, Bosnia & Herzegovina, Faroe Islands, Greenland, Iceland, Moldova, Montenegro, North Macedonia, Norway, Serbia, Ukraine 
7,00€ DHL Warenpost International incl. Tracking Nr.
18,50€ DHL Paket incl. Tracking Nr.
Free shipping for orders with a subtotal of 200,00€ or more.

Rest of the World
35,00€ DHL Paket incl. Tracking Nr.

It's possible that custom dues could be added to international orders outside europe which are not listet in your order summary.



I use plastic free recyclable and environmental friendly packaging to reduce waste.